Refund policy
We have a 1-day return policy, which means you have 1 day after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@ajpure.in
Please note that returns will need to be sent to the following address:
If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without a prior return request will not be accepted.
You can always contact us for any return questions at support@ajpure.in
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
If more than 7 business days have passed since we’ve approved your return, please contact us at support@ajpure.in
AJ PURE LUXURY FRAGRANCE
Street No.9, CBA Ground Floor, Patel Nagar, NEW DELHI - 110008
India
Monday to Sunday, Available 24/7
Contact us - 9540202973, 011-45626053
E-mail us: support@ajpure.in